Matching Concrete Retaining Wall Block Color
This beautiful retaining wall block was installed, and when the wall dried after a final cleaning, a mismatch was detected and the owner called their contractor, who in turn reached out to the manufacturer for help. The manufacturer produced a very high-quality product, and concrete block is produced with natural materials, mined from the earth, so variations in color are quite likely. The aggregate materials from the quarry changed color as mother nature would have it. Thankfully, the manufacturer knew about Exact Match and immediately sent photos and information to get our expertise involved.
When natural color variations become excessive or a problem for close out and customer satisfaction, Exact Match™ takes the stress, frustration, project and payment delays, and negativity, and turns the situation into a very positive one, offering professional expertise and friendly and prompt service, which reflects well on the parties who bring us in to correct the color concern. Manufacturers and contractors say that they earn repeat business often from these situations, because the owner is pleased that Exact Match was sent to fix the problem, and the wall looked as though there had never been an issue at all. Owners also report that they are very pleased that they have a value-added 30 Year Long Limited Color Warranty in hand as well.
